Making a great first impression to capture your customers’ attention, has always been key for any business, but in today’s online landscape it’s crucial. With so many choices presenting themselves to customers at the click of a button, the typical user will click away from a website that doesn’t grab their attention within seconds. We design and build websites with a care, passion and attention to detail, but we always place the customer at the core of our thinking.
Our business hosting packages range from £150-£216 and e-commerce/bespoke from £216-£432. Prices vary due to the features you would like to include in your website and we will suggest the best package to suit your requirements.
Payment can be made in one go, annually or by monthly instalments. Hosting fees are paid directly to Squarespace.
G-SUITE SET UP
DOMAIN PURCHASE & SET UP
IN PERSON WEBSITE TRAINING
FREQUENTLY ASKED QUESTIONS
TELL ME ABOUT SQUARESPACE AND SQUARESPACE CIRCLE
We create all of our websites on Squarespace. Squarespace is built using Squarespace. Their entire business relies on the same platform and tools their customers pay them for. To that end, they build products and design experiences they would want for themselves. We believe Sqaurespace is the best out there.
We are members of Squarespace Circle. Squarespace Circle is a programme designed to support, inspire, and engage the community of creatives, developers, and designers who use Squarespace to build beautiful websites for themselves and their clients. Circle members get longer trial periods, optimized customer support, and access to exclusive content.
WHAT DO YOU NEED FROM ME?
- Our digital terms & conditions signed and sent back to us
- Your 50% deposit
- Completed questionnaire including your business details
- All website content (text and high quality imagery). If you would like us to source stock imagery or help with website photography, this is something we can do.
- The demographic of your target audience
WHAT IS A DOMAIN?
Your domain is essentially your website address. The part that starts with "http://" in the address bar and the second part of the URL is the domain. In our case, it's wilsonandward.com.
WHAT IS HOSTING?
Web hosting is a service that allows you to post a website or web page onto the Internet. A web host, or web hosting service provider, is a business that provides the technologies and services needed for the website or webpage to be viewed in the Internet. Websites are hosted, or stored, on special computers called servers. When internet users want to view your website, all they need to do is type your website address or domain into their browser. Their computer will then connect to your server and your webpages will be delivered to them through the browser.
WHAT SECRUITY IS INCLUDED?
All Squarespace Domains and third-party domains include free SSL certificates when connected and pointing to Squarespace sites. With SSL enabled automatically, your visitors can access a constant, secure connection on every page of your site. Through SSL, your visitors see a lock icon next to your URL in the browser, showing that their information is safe.
WHO OWNS THE WEBSITE AND CAN I EDIT IT MYSELF?
Once we launch your website, we hand full ownership over to you.
All completed websites come with training videos. The videos include instructions on how to log into your website, navigate your site, upload blog posts, upload and edit products, change billing information, change text and images, change links within text, connect social media accounts, add images to a gallery page and how to view your website analytics.
If you feel you need further training after viewing our training videos, you can book on to our face to face training sessions for £40 per hour.
We are also available to provide website maintenance/updates at our hourly rate of £35.
Things you shouldn’t do yourself: Edit website layout, template, custom HTML or CSS, create and design new pages (if you need any of this doing, we would recommend contacting us in the first instance)
DO YOU PROVIDE SEO FOR MY WEBSITE?
All of our website packages include basic search engine optimization which is normally enough for our clients. SEO is a complex digital skill and we would advise using a digital specialist to work on more advanced SEO if required. We can recommend companies if needed.
WHAT IS THE AMENDMENT PROCESS AND WHAT SUPPORT DO YOU PROVIDE FOLLOWING HANDOVER?
After we've sent the first draft of your website you have 3 rounds of refinements to make any changes. Given our process we’re confident that you’ll be happy by the time we reach round 3 of refinements, but if for some reason you’re not 100% we can continue refinements at our hourly rate of £35.
Following website handover we are here to provide support and answer any questions you have about the website. In the unlikely case of bugs we will fix them.
Extensive changes such as adding new pages, custom CSS, third party plugin integration, extra content uploads that were not originally covered under the original project brief or fixes to content you have changed will be charged at our hourly rate of £35.
WHAT HAPPENS TO MY WEBSITE IF YOU CEASE TRADING?
In the very unlikely case that we cease trading, you already fully own your website and we would provide you with the details of other reputable Squarespace designers who you could contact for support if required.
CAN YOU CREATE MY WEBSITE QUICKER THAN THE SUGGESTED TIMESCALE?
Sometimes we have the flexibility to prioritise your project and place it on our express list if we have other clients who are looking at a more drawn out timescale. It’s always worth getting in touch and we can let you know if this is a possibility.